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Articles About Mold Removal

While damage from water, fire, and smoke are all concerning, people seemed to be far more concerned with the potential health issues associated with the presence of toxic mold in a residence or business. The following articles provide useful information to help you understand mold, the potential health risks, and how to remove and prevent mold. Click on the article title or the “Read More” link to read the full article.

Water Damage & Mold Prevention

by Kevin
March 8th, 2013

Mold Growth

PuroClean Property Rescuers NC

http://nc-property-damage.com

Your shower and commode are separated your master bathroom and can be closed off when you are using that area.  You notice some minor discoloration on the ceiling above the commode, but you are not concerned.  You can wipe it off another day.  Wrong.  It is not dirt or soot; this is not “mildew” which technically only grows on plant life…  it is MOLD, and although it is only small, if you do not do something immediately, the mold will continue to spread and since 15-20% of the population has significant and some cases life threatening mold allergies, this could create a potentially serious health hazard to you and your family members.

Mold forms in places that either are naturally humid, or where there has been a water problem caused by a leaking roof or pipe.  Some mold may be hidden behind wallpaper, under carpets in wall cavity spaces or in other areas not easily seen.  If not remediated quickly (not just color changed with beach) , mold can spread and cause neurological symptoms such as headaches, trouble concentrating; short attention span, memory loss, dizziness, or it can cause or worsen allergies or allergic reactions causing skin irritation, rash, or pulmonary disease.  It can even cause or aggravate life threatening chronic conditions, such as asthma, cancer or hypersensitivity pneumonitis (HP).

Mold can grow indoors and outdoors, and it more prevalent in localities that have high humidity problems such as North Carolina and is especially prevalent in areas affected by water and structures built with damp or wet building materials.

Mold can readily be recognized by a damp or musty smell, and the areas that have been subjected to water leaks and improper drainage all associated with water damage events and will generally have tell-tale water stains and marks that one can be sure either contain mold or will contain mold.  To help prevent the growth of mold, the following steps are recommended:

  • lower indoor humidity with air conditioners, de-humidifiers and exhaust fans
  • inspect hoses and fittings on appliances, sinks, washing machines, refridgeratorsand toilets
  • use household cleaners with mold-cleaning detergents ingredients to removed bio-film which mold grows on
  • opt for paints and primers that contain mold inhibitors
  • clean gutters to avoid overflow and check roof for leaks
  • avoid carpet in wet areas like basements and bathrooms

Once discovered, the mold should be remediated quickly by a professional what is both certified and insured against mold related liabilities.  Depending on how big the mold infestation is, the cost of remediation will vary from several hundreds of dollars to many thousands.  In any case, drying out the affected areas may not be enough (below 17% moisture content); the requirement may be that all affected areas must be removed and replaced.

Mold damage has resulted in some monstrous jury verdicts including $14 million in Florida, $18 million in California and $32 million in Texas.  Some well-known individuals have initiated mold law suits including Michael Jordan, Ed McMahon and Erin Brockovich.

As a result, insurance companies now often have disclaimers for mold damage, so it is important to read the policy to determine if such exclusion exists.  If it does, the insurance adjuster will generally attempt to deny coverage claiming that the homeowner caused the mold or contributed to its spread by allowing wet areas to fester.  However, if the mold is caused by a sudden and accidental incident, such as a pipe bursting, the cost of remediation probably will be covered by insurance.  The reasoning is that technically the pipe burst and that caused the claim, not the mold itself.  Roughly 22% of all homeowners’ insurance claims result from “water damage” and “freezing”, which includes remediation.

Some insurance companies also offer mold riders to the general homeowner’s insurance policies.  However, a mold rider could cost an additional $500 to $1,500 a year on an existing policy, and more in humid climates.  If your insurance carrier refuses to provide a rider because of the increased risk, some casualty companies might sell you a standalone mold policy if you are still concerned.  However, the premiums for a standalone mold policy might range from $5,000 to $25,000, making the cost of the policy disproportionate to the value of your home.

In short, the prevention of mold through safeguarding measures is, in the long run, far less expensive than remediating mold or carrying expensive insurance.  The homeowner must make that choice.  If you have any type of water damage event at all, do yourself a huge favor and have it properly dried (a.k.a mitigated) and decontaminated.  Do not take the take the position that it is only water.  Water that is out of site and then considered our of mind, could totally destroy your largest possession and worse, perhaps make you and your loved one extremely will depending on allergy sensitivities.

Categories Mold Removal, Water Damage
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Is Mold Inspection and Testing Covered by my Insurance?

by Kevin
October 9th, 2012

Typically yes, but falls under the $5,000 cap of most policies.  Indoor Air Quality and Surface sampling can sometimes run in the $1-2 thousand dollar range depending on the number of samples taken and post remediation clearance testing a getting written remediation protocol.   There is tremendous value in doing this from a quality control and contractor recourse by having such services completed by an independent third party Indoor Environmental Professional (IEP).

Categories Mold Removal
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Water damage is one of the most common reasons people make claims on their home insurance

by Kevin
August 10th, 2012

Water damage is one of the most common reasons people make claims on their home insurance. Burst pipes, leaky appliances and flooded basements often lead people to discover the details of their home insurance policies.

home insurance for water damage”Water damage and homeowners policies can be a volatile issue in many ways,” says Don Griffin, vice president of personal lines at the Property Casualty Insurers Association of America, a trade group. “Generally, the damage caused by water will be covered, but whatever causes the damage — say, a leaking dishwasher hose — may not be.”

Although insurance companies may pay to replace a carpet damaged by your dishwasher leak, you probably have to replace or repair the hose at your own cost. If a sudden, unforeseen problem such as a frozen pipe leads to water damage, your home insurance covers repairs to both the broken pipe and your home and furnishings.

Here are common water-damage scenarios and their insurance consequences.

Scenario No. 1: The temperature drops to 10 below zero, causing your water pipes to freeze and burst. Your floor is now covered in 6 inches of water.

Are you covered? Yes, you’re covered for water damage from burst pipes, but most policies won’t cover you if you’ve left the house unoccupied and without heat. If that’s the case, your claim could be denied because you’ve failed to perform the necessary upkeep that would prevent the accident.

Scenario No. 2: Water leaks from your backyard pool, ruining your manicured lawn and flooding your basement

Are you covered? The damage to your basement and your personal property are covered, but not the damage to your lawn. According to a sample policy, “We do not cover land, including land on which the dwelling is located.” However, your lawn is covered if it’s damaged by certain “named perils.” These include fire, explosion, riot, aircraft, vehicles not owned by you and vandalism. The amount of coverage for lawns and plants is small — usually only up to $500. Swimming-pool leaks are not a named peril. But if your leak was caused by a tree falling on the pool, it would be covered.

Scenario No. 3: Your washing machine overflows, flooding the basement.

Are you covered? Yes. But it depends on your home insurance company view of the problem: Did you fail to maintain the washer properly or did sudden, accidental damage cause the flood?

“Most of the time, if an appliance breaks and water goes all over, insurance covers it. In the case of a washing machine, you might need to purchase replacement parts out of your own pocket because they were not maintained correctly, but the damage to your basement is covered,” says Griffin.

Scenario No. 4: A sewer backs up, flooding your basement.

Are you covered? No. Standard home insurance policies don’t cover sewer backups, and many specifically exclude damage from sewer back-ups. Special endorsements are available, at added cost, for sewers and drains.
Tip
Don’t shoot yourself in the foot by reporting damage to your home insurance company that’s not covered by your policy. Your damage report may still go on your insurance record and look like a claim when you shop for new insurance in the future. Read how one five-minute call to your insurance company can dog you for seven years.

Scenario No. 5: Water seeps from the ground into your basement, damaging your foundation and interior.

Are you covered? No. Seepage is considered a maintenance problem, not “sudden and accidental” damage, and is excluded from home insurance coverage.

Scenario No. 6: During a heavy rainstorm, water leaks through your roof. The roof is damaged, as is furniture.

Are you covered? Somewhat. You’re unlikely to be reimbursed for roof repairs because that’s a house-maintenance issue. But the water damage to your home is covered. Damage to your furniture is also likely covered if you have a standard H0-3 home insurance policy, but not if you have a generic HO-1 policy (which many insurers don’t even sell anymore).

If your neighbor’s tree falls on your roof, the damage to your roof, home and belongings is covered. Your policy also reimburses you up to a certain amount, usually around $500, for the cost of removing the tree.

Scenario No. 7: A nearby lake or river overflows its banks, causing a flash flood in your living room.

Are you covered? No. Flood damage is not covered by home insurance. You must purchase flood insurance for that. You can purchase flood insurance as long as your community participates in the National Flood Insurance Program.

Categories Mold Removal, Property Damage, Water Damage
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An “Open Letter” To All North Carolina Insurance Professionals (as well as Other Insurance-Sensitive, Business-Savvy “Mavens”)

by Kevin
May 11th, 2012

They say that there are typically two things that motivate insurance agencies; additional revenue streams from cross selling opportunities and protecting the agency from errors and omissions claims. I would further suggest a third motivation; avoiding the possibility of becoming a “named defendant” in an unknowingly risky vendor referral-associated legal proceeding…

Property Damage Restoration, Water Damage Mitigation and Mold Remediation businesses are around potential pollution, fungi or bacterial hazards on a daily basis and virtually every single general liability policy issued today in the United States has pollution, fungi or bacterial exclusions.  This could present a serious predicament for your agency/company in the event “your favored referral” is one such improperly insured contractor, or, if one of your insured contractors are sued for a pollution, fungi or bacterial event on a job even though they did not cause the event.  Frankly speaking, this should be a BIG CONCERN for any business (i.e. #RealEstate, #Property #HOA #Manager, #GeneralContractor, etc.) that refers presumably properly covered vendors or uses sub-contractors with improper Risk Coverage, as “GL coverage only” is no longer enough!!!

Please be wary of this to avoid becoming a “named defendant” in any such case, or when your insured reports the claim to you and he finds out he is bare and unknowingly “self-insured”…  In the case of your referral, you may yourself need to carefully check out your own GL coverage… In the case of one of your clients, you are now defensible in an errors and omissions case unless you can prove you offered the coverage and they declined.

A proven Risk Manager colleague, Mr. David J. Dybdahl, CPCU, ARM, MBA who has significant knowledge gained on water and mold losses, who is also a member of the consensus drafting committees of both the IICRC S500 and S520 professional standards and guidelines for water and mold remediation, and a trusted “expert witness” in related legal proceedings with a masters degree in insurance and 30+ years of experience insuring contractors, states that there is a huge coverage gap in the General Liability (GL) policy for any claim involving a speck of mold or Category 3 Water!

Mr. Dybdahl further points out that to this day, 80% of “Restoration Firms” still purchase traditional GL insurance policies because they believe it saves them money “short-term”, or, because they have been incorrectly (or the courts may call it “negligently’) sold the wrong kind of coverage in light of today’s overly litigious world… Some restoration firms do not even purchase Contractors Pollution Liability (CPL) which seems downright crazy in light of what they do for a living…

Does this make you just a little NERVOUS about the credibility of “who you refer”, or, “who you insure”?

A New Jersey Court of appeals case settled in October 2011 confirms Mr. Dybdahl’s concerns that:

  1. The GL policy is not adequate liability insurance on jobs involving Mold or Category 3 Water (any water left improperly mitigated for 6-7 days), and,
  2. Specially modified Contractors Pollution Liability (CPL) insurance is needed for any firm that may run into water, asbestos, or lead on a job or who may use a chemical treatment of any kind on a project, and,
  3. The purchase of separate GL and CPL policies should be avoided if at all possible. It is far better from a cost and claims standpoint to have the GL and CPL insurance on the same policy form.

Mr. Dybdahl found this specific case in Lexis, a data base used by legal researchers. This is the first case this proven Risk Manager has ever seen…

The takeaways from this case are: This was a $500,000 problem for the Restoration Firm; the case was actually brought by the CPL insurer of the Restoration Firm to try to recover from the GL insurance policy which was issued by another insurance company not related to the company that issued the CPL policy. Because the loss involved mold and a fungicide the GL carrier successfully denied the original claim in court and through the appeals process. If the contractor was on their own fighting their General Liability insurance company for coverage in court, the firm would have needed enough cash to pay the $500,000 plus attorney fees for five years. This case took five years to work through the courts, and the carrier denying the loss on the GL won!!!

Ooops…

Do you have a favored vendor(s), that owns/owned a company that did (or now wished he had enough business to be doing) construction, renovations or even carpet cleaning, that is now in the Water Damage Restoration business?? Does this sound like anyone you know, a friend from HS or College, perhaps any struggling “old buddy” business friend that you may “regularly refer” or “currently insure” and whom you always feel compelled to always “refer ” purely in the interest of “giving back reciprocal business”? Anyone… Anyone… Bueller?

As a Professional Risk Manager or Business Owner, do YOU take the TIME to truly consider the PERILS you daily take on YOURSELF?

The IICRC S500 /S520 chart below shows that water (and by inference “water on a floor” or “any water loss”) migrates from “clean water” (Cat 1) to “the bacterial/fungal equivalent of sewage” (Cat 3) in just 6-7 days.

Were you aware that within just a 25 mile radius of Raleigh, NC that there are more than 40 companies (and growing) that today claim their business is “Water Damage” clean up (a.k.a. mitigation)? This is Water that can turn the materials that ALL homes and businesses are made of into a “MOLD loving paradise” in just 24-48 hours, and then further migrate into the bacterial/fungal equivalent of “SEWAGE” in only 6-7 days? Yet, the before referenced “80% of Restoration Firms” states that only about “8” of these Raleigh, NC area companies that are statistically likely to be properly insured to be operating this kind of truly specialty business…

We are proud, honored and clearly business savvy enough to be “one of the elite eight”! How about your current favored vendor? Do you just hope so, or do you really know for sure?

Kevin C. Oakley

The Kevin Oakley PuroClean Property Rescuers NC firm (my family owned and operated business) is correctly insured for ALL KNOWN RISKS associated with Emergency Water Damage Mitigation, Microbial Growth Remediation and Property Damage Restoration and is definitely one of the properly insured minority in this area… Please take a moment to review our current Certificate of Insurance coverage below:

If you, or your customers have yet to experience the quality customer service, certified and trained expertise, college educated professionalism, all of which has been proven to maximize customer retention and lower your aggregate claim losses, you should feel completely comfortable referring our firm to your customers with CREDIBLE “ALL RISKS COVERED” CONFIDENCE. In return, as true believers in the “Giver’s Gain” philosophy, WE WILL DELIVER the gift of true customer satisfaction that will allow you to open more commission checks!

Give Us a Shot & We’ll Show You How: (919)762-3100

You will be very glad that you did… Please let me know if you have any further questions at your convenience. My personal cell phone is: (919) 621-8646.

View Our One Minute Video Overview Right Now!

 Thank you your careful consideration of this information.

Very truly yours,

 

 

Kevin C. Oakley, CRMR
Certified Residential Microbial Remediator
Owner/General Manager
PuroClean Property Rescuers NC
Serving: Wake, Johnston, Harnett, Lee, Wayne,
Chatham, Orange, Durham & Surrounding
Toll Free: (866) 970- PURO (7876)
Office Direct: (919) 762-3100
Personal Cell: (919) 621-8646
kevin.oakley@puroclean-wake-nc.com
www.nc-property-damage.com
www.ppr-nc.puroclean.com
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Categories Company News, Mold Removal, Property Damage, Water Damage
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Q&A: What’s an easy way to find out if your house maybe has mold that you can’t see that is calling allergies?

by Kevin
April 23rd, 2012

Kevin,

What’s an easy way to find out if your house maybe has mold that you can’t see that is calling allergies?

[Name Removed for Blog]

————————————————–

Dear [Name Removed for Blog],

Since mold spores are everywhere, you really need to determine if the mold spore count in your suspected living space is abnormal in relative terms. This means that multiple measurements need to be done in various places in, under and outside around your home. If one area inside is above average counts, you then need to investigate further for high water, moisture or humidity levels.

Mold Related Allergens Are Invisible!

We do not test for mold because it is a conflict of interest, but happy you to refer a credible indoor environmental professional (IEP).  One excellent local IEP is Renee Ward of Air Matters Mold Testing Services (http://www.airmattersmoldtesting.com) at: (919) 961-2221.  Baseline testing runs in the the $400 range. It is not worth your time or money to even consider an off the shelf testing solution. Ultimately finding and proper removal of the conditions that lead to mold, and then the mold itself is the solution in general. Then of course you need to determine if mold is really causing the allergies in the first place. This is a medical investigation requiring a much larger malpractice liability policy.

Bottom line…. No real easy way. Happy to provide real-time guidance at your convenience so please call me.

About the blogger, Kevin Oakley is the Owner of PuroClean Property Rescuers NC (PPR-NC) and an American Council Accredited Certified Residential Microbial Remediator (CRMR) and his firm is Certified by the Institute of Cleaning and Restoration Certified (IICRC). PPR-NC does not perform Indoor Air Quality or Surface Sampling for credibility reasons but works with only Certified Environmental Scientists that are accredited with American Industrial Hygiene Association (AIHA) and/ or are both Certified Mold Inspectors and Certified Indoor Environmental Professionals. Please contact directly for details, please visit his website at: https://nc-property-damage.com Http://ppr-nc.puroclean.com, call (919)762-3100 or email: kevin.oakley@puroclean-wake-nc.com

——————–

Categories Mold Removal
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